If you have any questions or concerns, please don't hesitate to reach out to us. We're here to help and provide support whenever you need it.
We offer live chat support on a 24/7 basis to assist with your queries. Simply click the Chat with Us button located at the bottom right corner of this page, and one of our dedicated customer support team members will be happy to help.
If you prefer to contact us via email, please use the following address. Our customer support team is available 24/7 to respond to your emails as soon as possible.
We have a comprehensive Help Centre that provides answers to frequently asked questions and offers guidance on various topics related to our services. You can access the Help Centre by clicking on the Help tab at the top of this page.
If you or someone you know is struggling with problem gambling, please don't hesitate to contact us for support. We have a dedicated team that provides assistance and guidance to help individuals manage their gaming activities responsibly. You can reach out to our PlaySafe Centre by calling 1800 801 098 or by visiting the centre in person.
If you need assistance with verifying your account or have any questions about your Crown Rewards membership, please contact us via email or by phone on 1300 8 CROWN.
For technical issues related to our website or mobile app, please don't hesitate to contact us. Our technical support team is available 24/7 to assist with any technical queries you may have.
If you have a complaint or dispute that needs attention, please contact us in writing by emailing. We take all complaints and disputes seriously and will work closely with you to resolve the issue as soon as possible.
We strive to respond to all inquiries within a reasonable timeframe. However, please note that response times may vary depending on the complexity of your query and our workload.
If you suspect any unauthorized activity on your account or have concerns about the security of your information, please contact us immediately by email or by phone on 1300 8 CROWN.
Our website and mobile app are designed to be accessible across various devices. If you experience any issues with accessibility or compatibility, please don't hesitate to contact our technical support team for assistance.
We value your feedback and would love to hear about your experiences with us. Please feel free to reach out to us via email or by phone on 1300 8 CROWN with any comments, suggestions, or complaints you may have.
